Our terms and conditions are located here: https://www.staging.hilaryadamsonphotography.com/policies-terms-and-conditions/
At Hilary Adamson Photography we are open by appointment only meaning your photographer is booked for you alone. Any cancellations/rescheduling significantly impacts our photographer. To maintain efficiency of our small business and to keep costs as low as possible we require a minimum 48 hours notice for all cancellations/rescheduling to allow us to rebook your timeslot.
Your booking retainer fee is strictly non-refundable under any circumstances. For rescheduled appointments with 48 hours notice or more, the fee will be transferred to your next appointment. No shows/cancellations/rescheduling made with less than 48 hours notice will result in the loss of the booking retainer fee and you will be required to pay a new booking fee to make a new appointment.
Social media messages, SMS texts, calls or emails will be attended to during the studio hours Mon to Fri 9-5pm. If booking changes/cancellations are made outside of these hours, then the notice period starts from opening hours next business day.